Thursday, May 17, 2012

Requester's Login

Security Code
RMA Number







Welcome

Welcome to Lighthouse Online Return Material Authorization Request Form. The following step by step process will provide you with a Return Material Authorization Number. This RMA Number can be used to reference the progress of repair and calibration of your unit. Please reference this RMA Number when contacting us. We cannot accept material being returned without a RMA Number.

In order to complete the form, you will need the following:

1. The Model Name of the item you want to return.

2. The Serial Number of the item you want to return.

3. A purchase order number or credit card information, unless the item you want to return is under warranty. Determination of warranty coverage will be made when the item is inspected at a Lighthouse Worldwide Solutions Facility.

4. Important: Please click and download the Safe Material Handling Form. Customer will need to print, sign and return the form with the instrument.

If you have any questions or problems, exit the program and contact the RMA Administrator by email rma@golighthouse.com or call (800) 945-5905 / (541) 770-5905 when outside of the United States.
 

I understand and agree that I need to download, print and complete the Safe Material Handling Form as stated in No. 4

  



Lighthouse Homepage