Thursday, October 18, 2018

View RMA Request

NanoCount 25


Welcome to Lighthouse Calibration and Repair Authorization Request Form. The following step by step process will provide you with a Return Material Authorization Number. This RMA Number can be used to reference the progress of repair and calibration of your unit. Please reference this RMA Number when contacting us. We cannot accept material being returned without a RMA Number.

In order to complete the form, you will need the following:

  1. The Model Name of the item you want to return.
  2. The Serial Number of the item you want to return.
  3. A purchase order number, unless the item you want to return is under warranty. Determination of warranty coverage will be made when the item is inspected at a Lighthouse Worldwide Solutions Facility.

To protect the Instrument during shipping, cap off the Instrument’s inlet hose barb or ISO probe to protect from contamination. Securely package the instrument and verify that it does not rattle around in the shipping container when lightly shaken.

If you have any questions or problems, exit the program and contact the RMA Administrator by email or call (800) 945-5905 / (541) 770-5905 when outside of the United States.

Calibration pricing: please email for a quote or call 800-945-5905 and asks for Sales/calibration. Please email Purchase order to


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